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Frequently Asked Questions

How is Trimlight installed? +

Trimlight's patented aluminum channel mounts onto the underside of your eave or behind gutters and trim. The recycled-aluminum channel is color-matched to your home's roof line so it disappears against the architecture by day. LEDs sit inside the channel and connect to a controller mounted on an interior wall.

How does the Trimlight Lifetime Product Warranty work? +

The Trimlight Lifetime Product Warranty covers components of the system for the life of those components, typically 20–30 years of nightly use. Warranty service is handled by our local Charlotte team.

What is Trimlight permanent LED lighting? +

Trimlight is a permanent, programmable LED lighting system installed onto homes and businesses, controlled by an app on your phone. One installation runs holiday lighting, year-round accent and landscape lighting, security down-lighting, and event scenes, all from a single system that disappears under your roof line by day.

Where does the Trimlight controller box go? +

The Trimlight control box is typically mounted on an exterior wall on one side of your house and plugs into a standard outlet. We also often mount the box in your garage or under a carport. The unit is unobtrusive, about the size of a small router, and is mounted in a discrete location. We like to mount the box outside because then we can service your system even if you are not home, but we often mount the control box in garages whenever there is no outlet in a convenient location outside.

What happens if a light goes out? +

Trimlight LEDs rarely fail as they are built to last 20+ years, however if one goes out we will replace it for you. It typically takes longer to set up our ladders than swapping out the bulb.

What can permanent Trimlight be used for? +

Trimlight installs on every type of residential and commercial structure, single-family homes, patios and outdoor living areas, restaurants, retail storefronts, churches, parks, dealerships, and offices. Common uses include permanent holiday lighting, year-round accent lighting, landscape and architectural illumination, and security down-lighting.

What are the benefits of permanent lighting over seasonal install-and-remove? +

You pay once instead of every season, avoid the ladder-related risks of seasonal installs, stay HOA-compliant because the channel is virtually invisible by day, gain year-round usability (holidays, sports events, ambient evening lighting), keep a manufacturer warranty on the system, and pay almost nothing to run, LEDs use about 90% less energy than traditional incandescent strings.

How long does a Trimlight installation take? +

Most residential Charlotte Trimlight installs are completed in a single day. Larger homes, multi-zone projects (e.g., main home + landscape + dock), and commercial installs may take 2–3 days. Weather can occasionally affect scheduling.

If one Trimlight goes out, do all of them go out? +

Not necessarily. A faulty RGB component affects only that single light. A faulty data-wire connection may affect lights downstream of it. Either way, the fix is straightforward, swap the affected light segment.

Will my HOA approve permanent lighting in Charlotte? +

Most Charlotte-area HOAs approve Trimlight installs because the patented channel is virtually invisible from the street during the day. We've installed in HOA communities across SouthPark, Ballantyne, Weddington, Marvin, Lake Norman, Fort Mill, and beyond. If your HOA requires approval, Charlotte Trimlight will provide install photos, product specifications, and documentation to support your application.

How long will my Trimlight system actually last? +

With normal nighttime use, expect 20–30 years before any meaningful degradation. The Lifetime Product Warranty covers components for their useful life. Running the system 24/7 will shorten the lifespan compared to night-only use.

Will Trimlight survive Carolina weather? +

Yes. The aluminum channel, sealed connections, and commercial-grade LEDs are built for permanent outdoor exposure, heat, humidity, pollen, UV, thunderstorms, ice, and the occasional Carolina snow. The system is engineered for year-round installation on Charlotte-area homes.

What does Trimlight look like during the day? +

Virtually invisible. Trimlight's patented weather-proof channel mounts under the soffits and eaves, and is color-matched to the trim along your roofline. Most homeowners, and most neighbors, can't tell the system is installed until it's turned on at night.

Will the LEDs fade in the sun over time? +

No. Trimlight residential LEDs won't fade, cloud over, or become discolored because they don't have lens covers and they face downward, shielded from direct sun by the channel itself.

Can my Trimlight system be moved if I sell my home? +

No. Trimlight is designed as a permanent fixture, with the aluminum channel color-matched and engineered to each home's specific architecture. Trimlight typically becomes a value-add for resale rather than something to relocate.

What areas in the Charlotte metro do you serve? +

Charlotte Trimlight serves the entire Charlotte metro from our Waxhaw HQ, including Charlotte, Waxhaw, Weddington, Marvin, Ballantyne, Matthews, Cornelius, Davidson, Huntersville, Fort Mill SC, Tega Cay SC, and Indian Trail. If you're not sure whether your home or business is in our service area, call 704-462-7209.

What spacing options does Trimlight offer? +

Trimlight offers three standard LED spacings: 6-inch (brightest, densest, premium look), 9-inch (our most popular, best balance of brightness and cost), and 12-inch (most economical, still bright). We recommend the right spacing for your specific home during the free site visit.

How do I control my Trimlight system? +

Through a free Trimlight app on your phone, works on both iPhone and Android. The app includes over 180 presets, preconfigured holiday patterns, daily timers, and the ability to create custom color sequences. Most homeowners set a default evening scene and only open the app for special occasions.

Does Trimlight work with both iPhone and Android? +

Yes, the Trimlight app runs on any iPhone or Android device, and also works on Mac. It does not currently support PC.

How many lighting patterns can I save in the Trimlight app? +

You can save up to 60 custom patterns.

Can I schedule daily timers and calendar events? +

Yes. You can set daily timers AND program calendar events on the same day, as long as they don't overlap. Many homeowners program full-year schedules months in advance, Christmas in December, red-white-blue for July 4th, warm white year-round.

Can I customize colors beyond the Trimlight presets? +

Yes. Long-press any color circle to open the spectrum slider and pick any shade, or type RGB codes directly into the R-G-B boxes for an exact custom color. The Trimlight Edge controller supports almost limitless color combinations simultaneously.

Does Trimlight have a warm-white preset? +

Yes, a dedicated "WW" preset is on the custom color palette screen (second row, first circle). It's the most common everyday-ambiance choice for Charlotte homeowners.

Will I lose my saved patterns and timers if the power goes out? +

No. The Trimlight controller has a built-in battery that preserves all saved programs and timers during a power outage. When power returns, your scheduled lighting resumes as programmed.

Can I pair Trimlight with my home WiFi? +

Yes. The Trimlight controller has a "Pair new device" button that connects the system to your home network. Successful pairing depends on router type and firewall settings, variables outside our control, but most homes pair without issues.

Can I turn my Trimlight on or off when I'm not home? +

Yes, once paired with your home WiFi, you can control your Trimlight system from anywhere via the app. Many customers pre-program their entire vacation schedule before they leave so the home looks lived-in while they're away.

How much does permanent lighting cost in the Charlotte area? +

We charge based on the linear feet of lighting installed. For example, the front of a 1-story ranch might cost $2,000-$3,000, while the front of a 2-story house might cost $3,000-$5,000, depending on the linear footage of the roofline. If interested, we will measure your project to provide a more precise quote so you can decide how you want to proceed.

Do you offer financing on permanent lighting? +

Yes, Charlotte Trimlight partners with Wisetack to offer up to 36 months of financing, including up to 12 months same-as-cash, interest-free options for qualifying customers. Financing details are provided with your proposal.

Do you offer discounts for military or first responders? +

Yes, we offer a 5% discount to all active and retired military, veterans, and first responders. Mention it when you request your quote.

How much energy does Trimlight use? +

Each Trimlight bulb uses 0.72 watts. A typical 200-foot residential install uses 120–400 watts total, meaning you can run the system 3–8 hours before adding even $0.06–$0.20 to your electric bill. For comparison, incandescent Christmas strings on the same footage would use 1000–1400 watts.

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